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TadPool frequently asked questions

Quick answers about TadPool, pool service software for solo techs and small crews: what it costs, how you get paid, how customers see reports, importing from QuickBooks, running multiple crews, and what is not built yet.

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What does TadPool cost?

TadPool is $19.99 per month, flat. There are no per-pool fees and no per-crew-member fees, and you get your first 3 months free when you join.

How does the TadPool referral program work?

Every TadPool business has a personal referral link, found in the app under Profile, then Refer a pool pro. When another pool pro signs up with your link, you both get 3 more months free, applied to your TadPool plan. A business can only be referred once, and signing up with your own link doesn't count. Refer now

Do I need a credit card to sign up?

No. You can create your business and start using TadPool without entering a credit card, and there is no sales call.

Do my customers need to download an app?

No. Customers view their service reports through a shareable link you text or email them — nothing to install. They can optionally create an account to see their upcoming visits and message you directly.

Can I bring my existing customer list?

Yes. Import your customers directly from QuickBooks with one click, or add them manually with name and address — and start scheduling their recurring visits right away, no migration wait.

How do I get paid?

Connect your own account in Profile and start accepting card, ACH, and Apple Pay payments directly from your customers — paid straight to you, with nothing manual to reconcile.

Is there a contract or minimum commitment?

None. Sign up, use it for as long as it's useful, and stop anytime — there's nothing to cancel.

Does it work if I run more than one crew?

Yes. Add technicians to your business and assign jobs to each of them — everyone sees their own route for the day.

Where can I use TadPool?

On your iPhone through the TadPool app on the App Store, and on the web at app.tadpool.app from any browser.

Does TadPool optimize my route or show a map view?

Not yet. Route optimization and map view are on the roadmap but not built. Recurring scheduling, payments, service reports, customer onboarding, the customer portal and messaging are live today.

Who is TadPool built for?

Independent pool service pros: solo operators and small crews who run the route themselves and want scheduling, payments and customer communication without tools designed for a fleet dispatcher.

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